Contact us
Frequently asked Questions
The internet speed you need depends on the video quality you prefer and how many devices are connected at the same time. For a single stream, we recommend at least 5 Mbps for standard definition (SD), 10 Mbps for high definition (HD), and 20 Mbps for 4K Ultra HD content.
These speeds help ensure a smooth viewing experience without interruptions or buffering. For the best performance—especially with 4K streaming—a wired Ethernet connection is generally more stable than Wi-Fi.
We offer a variety of secure payment options for your convenience. These include major credit and debit cards, PayPal, bank transfers, and other trusted online payment methods.
For users who prefer additional privacy and flexibility, we also accept cryptocurrency payments.
It works with all devices and apps as shown on the main page. So you won’t have any problems. Besides Smarters IPTV Pro (free), you can also install other apps such as Flix, SET IPTV, NET IPTV, etc. In case of a problem or ambiguity during log-in, ask for support from our agents in whatsapp or via email.
Yes, IPTV is designed to be accessible globally. As long as you have a stable internet connection, you can enjoy our services from anywhere in the world. Keep in mind that certain content availability may vary based on your geographical location.
Your subscription will be activated from the moment where you receive login credentials. Check your “junk mail” folder or “spam” folder. We make every effort to ensure that these emails are delivered. If you do not see the email in your inbox, contact us via Whatsapp. lf you don’t receive immediately, you don’t need to worry you will recieve if between 10 Min and 2 Hours.
We offer a 14-day money-back guarantee for new customers. If you’re not satisfied, just contact support within the first 14 days for a full refund.
After 14 days, refunds are not available, but you can continue using the service until your plan expires. Our plans are one-time payments, so there are no subscriptions to cancel.
Once your plan ends, you can renew anytime by purchasing a new plan. Your account will be kept for 90 days after expiration, making it easy to come back if you decide to.
Please speak to one of our agent Via Whatsapp Or Email and they will be more than happy to run through the process about our IPTV MediaFix service.